Frequently Asked Questions

ORDERS & SHIPPING

  • What is the YETI shipping & returns policy?

  • Where is my order?

  • I can't find the product I'm looking for on the YETI website.

  • Where can I buy YETI?

INTERNATIONAL

WARRANTY

  • What is the YETI warranty policy?

COMPANY

  • How did the company get the name ‘YETI’?

  • How can I contact YETI?

  • What are the YETI hours?

  • Where Are YETI Products Manufactured?

TUNDRA

  • What is a YETI® Tundra® Cooler?

  • What does rotomolded mean?

  • How strong are Tundra coolers?

  • What does “Grizzly-Resistant” Mean?

  • How long will YETI Tundra hold ice?

  • When I threw a bag of ice in my Tundra and my cheap cooler, the ice lasted longer in my cheap cooler. Why?

  • Will my YETI keep my hot items hot?

  • What size Tundra should I buy?

  • How many cans will fit in my Tundra?

  • How do I clean my Tundra?

  • How do I change out my Tundra gasket?

  • How do I change out my Tundra T-Latches?

Hopper

  • What is a YETI Hopper™?

  • How long will the Hopper keep ice?

  • When I threw a bag of ice in my Hopper and my cheap cooler, the ice lasted longer in my cheap cooler. Why?

  • What size Hopper should I buy?

  • How many cans will fit in my Hopper?

  • How do I clean my Hopper?

  • What options and accessories are available for my Hopper?

  • Why is my Hopper so stiff and hard to open?

Rambler

      • What is a YETI Rambler™?

      • How long will my Rambler keep ice?

      • What's the warning label and instruction for use for my Rabmbler bottle?

      • Is there a maximum temperature limit for hot liquids when using the Ramblers or Rambler Lids?

      • Ice is melting in my Rambler as quickly as a solo cup. Why?

      • What size Rambler should I buy?

      • How do I clean my Rambler?

      • What options and accessories are available for Rambler?

Still Need Help? Call us at 800 448 708 Monday – Friday 9 AM– 5 PM NZST or send us a message here 24/7/365.
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